Why Choose Us?
Because your internet shouldn't quit when the mountain gets tough.
Up here, connectivity isn't a luxury. It's how you work, learn, stay safe, and stay in touch with the people you love. We built Frazier Mountain Internet specifically for this community, and everything we do reflects that.
We're Your Neighbors, Not a Call Center
When you call us, a neighbor answers. Our founder Scott Rosen has lived and worked in this community for decades. The current owner and all staff live and work on the mountain full-time. We know Pine Mountain Club, Frazier Park, Lake of the Woods, Lockwood, Lebec, and Cuddy Valley—because we live here too.
Marc Ongaro runs day-to-day operations here, and writes the posts on our blog—if you've read one, that's who wrote it.
You won't navigate phone trees or explain your address to someone who's never heard of it. You'll talk to someone who knows your street, knows your setup, and knows your name.
“THANK YOU SO MUCH! It is like magic on my end. Love you guys!”
Irene Ramos, Cuddy Valley“I can call Frazier Mountain Internet and speak to someone who has an answer—and at the same time say hello to Jerry, a friend and neighbor for more than 20 years.”
Jerry Fossler, Pine Mountain Club“After seven years of rock-solid service at home, I had no doubt who I'd choose to handle my business account in Pine Mountain Club Village: Frazier Mountain Internet.”
Elisa Christensen, Pine Mountain Club
Reliable Where It Counts
In late 2025, a major power outage hit Pine Mountain Club for nearly 24 hours. The local cable provider went dark almost immediately. Our network stayed up: more than 80% of our customers could have stayed connected throughout, if they had power at the house to do it.
That's not luck, and it isn't a straight line either. An extended outage earlier that year cost us 30–40% of customers once batteries ran down, and we said so publicly at the time. So we fixed it. Every site now carries a minimum of six hours of battery, and more than 80% of our customers sit behind sites with generator power measured in days.
When the lights go out, we stay on. The remaining variable is power at your end—which a battery the size of a shoebox usually solves.
Real Support, Real Transparency
Big providers make you prove you're a customer, read from a script, and schedule a technician two weeks out. We already know your setup. When you call with a problem, we can usually diagnose it remotely within minutes. If a truck needs to roll, it's one of our own guys, not a contractor who's never been up the mountain.
When we have outages, either planned or unplanned, we communicate with our customers. We let you know that we are aware of the issue, and our estimated time to repair.
Over 99.9% Uptime at Our Towers
Mountain terrain is hard on internet signals. Weather is unpredictable. Big national providers design their networks for flat suburbs and dense cities—not for ridgelines, heavy snow, and limited infrastructure access.
We do. Our network was designed from the ground up for this environment, and we maintain it ourselves. When something needs attention, we're not waiting on a regional technician from San Diego.
Our tower sites average over 99.9% uptime, even during the winter.
Priced for Mountain Life
Our plans start at just $25/month. Because we believe reliable internet should be accessible to everyone on this mountain, whether you're a light user or powering a home office. No hidden fees, no throttling, no runaround.
We don't play bait-and-switch games with pricing. What you see on our website is what you pay. No contracts, cancel anytime.
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