Frazier Mountain Internet Service is excited to announce that we now offer wireless service to our customers in Pine Mountain Club, Cuddy Valley, Pinon Pines, Lockwood Valley, Lake of the Woods, Frazier Park and some parts of Lebec.
Here is some important information you'll want to know about High Speed Wireless service and how it can benefit you.
What is High Speed
High Speed Wireless Service is a broadband connection to the Internet that uses radio signals to connect your house or office to our service. With High Speed Wireless, your computers and devices are always connected to the Internet,
How fast is High Speed
Download speeds on our Our High Speed Wireless Service in most areas provide up to 10.0 Mbps. Upload speeds in most areas are 3.0 Mbps. In selected areas (Lebec, Frazier Park, and Lake of the Woods), we offer an optional Premium Plan that provides 20.0 Mbps download and 6.0 Mbps upload at a higher monthly fee. Speeds for our High Speed Wireless Service depend upon your location and what type of equipment we use at your location. We always set up customers on the highest speed access point available for their location.
We ensure optimal performance for High Speed Wireless service using a variety of techniques. This includes a highly redundant network (long term battery backup and generator backup, etc.), ample available bandwidth at all times, and other optimization methods.
Can I connect
more than one computer to my High Speed Wireless Service?
Yes. For our customers who want to connect more than one computer in their house to their High Speed Wireless service, we can sell you a wireless router or we can use your wireless router if it allows for the internet (Wan) connection to use ethernet (i.e., cablemodems, and dsl modem/routers will typically not work). This allows additional computers to be connected via Ethernet cable or Wireless adapters (such as wi-fi adapters commonly found in notebook computers, smart phones, etc.). We don't charge anything additional for the monthly service if you have more than one computer connected to our High Speed Wireless service.
Do I have to set this up
myself, or does Frazier Mountain Internet Service help me get it started?
We provide full onsite installation as part of our regular setup.
Are there any limitations
on High Speed Wireless service?
Our High Speed Wireless service is an "always on" connection, so you are connected to the Internet at all times. We do not limit the amount of time you can use the Internet. However, because the costs of our connections to the internet are quite expensive, we do limit the amount of data you can download and upload during peak hours (8:01am to 9:59pm) to 20 to 200 Gigabytes (GB) per calendar month (the actual limit depends upon your location). We do not have any limits on the amount of data you can download and upload during offpeak hours (10:00pm to 8:00am) The kinds of activities that commonly cause customers to exceed the monthly limit are viewing or downloading of any video (movies, TV shows, Netflix, Amazon Prime, YouTube, etc.). For the small percentage of customers that exceed our monthly bandwidth limit, we charge $0.50 to $5 for each GB over the limit (overage fees depend upon your location). This is charged based upon the total of how much data is downloaded plus uploaded, and we define a Gigabyte to be 1 billion bytes.
How much does High Speed
Wireless Service cost?
If you pay us semi-annually, our High Speed Wireless Service is $45 per month ($270 for 6 months). If you pay us semi-annually, our one-time installation fee for High Speed Wireless service is $125. We provide all equipment necessary to connect a single computer to our High Speed Wireless Service. We do not charge anything for this equipment (outside radio, power supply, junction box, etc.), but we do retain ownership of the equipment. Note - pricing for Lockwood Valley customers is slightly higher - $50 per month paid semi-annually ($300 for 6 months) and one time installation fee is $150 if subscribing to semi-annual billing.
How do I subscribe
to High Speed Wireless Service?
Do you like what you see about High Speed Wireless service? Then give us a call at (661)242-5500 x 64 or send an e-mail to firstname.lastname@example.org.